Shipping policy
UK - Delivery Policy
How much is delivery?
Delivery to UK Mainland addresses is £5.99 up to £50 for bottles of Easihold. Purchases of Easihold Bottles over £50 (excluding VAT) are eligible for free delivery. Shipping for bags of aggregate & bundles including bags of aggregate will be charge at £10 per bag of aggregate.
Delivery to non-mainland UK addresses is £9.99 up to £100. Purchases of Easihold Bottles over £100 are eligible for free delivery.
Areas categorised as non-mainland are postcodes: BT, ZE, HS, GY, JE, IM, PO30+
How long will my order take to get to me?
Orders place Monday - Friday will arrive within 1-2 working days. We aim to dispatch orders before 2PM the same day.
Orders placed after 1pm on Friday and over the weekend will be dispatched on a Monday for next day delivery on Tuesday.
If you require delivery on a Saturday, please contact us and a member of our team will be able to help you.
Next working day delivery only applies to UK Mainland addresses, with offshore islands, Scottish Highlands and other remote areas of the UK being excluded from this offer. Next working day delivery is also not available outside of the UK.
Due to factors beyond our control, Easihold cannot guarantee next-day delivery for all orders placed before 2pm. As a result, any claims for losses resulting from a failure to meet this service will not be accepted.
Delivery FAQ's
How do I track my order.
Once your order has been placed you should received a confirmation email and we will start to process your order. Once your label has been created you should receive an email with your tracking number. If your order is coming in boxes this will be with our chosen courier service - FedEx. An order placed for a large quantity will be put onto a pallet(s) therefore this will go with our chosen Pallet Courier. Please contact us if you would like to track Pallet orders.
Check your Junk Mail or make sure you have checked the inbox of all your emails. We’ve all done it before, thought we entered one email when it was actually another.
Regular updates on your order can be tracked via FedEx’s shipment tracker https://www.fedex.com/en-gb/tracking.html. Simply copy and paste your tracking number from your shipment email to see all the updates.
Who do I contact about an issue with my delivery?
Sometimes, despite all our efforts, things can go wrong. Rest assured; the Easihold team are here to help if this happens. Please contact us and we'd be more than happy to help. You can contact us here, send an email to sales@easi-hold.com or call us on UK: 01482 778897 US: +1(281) 20507
